The technician appears and seems to operate at a higher level than his colleagues. After years of frequent outages, treated by Mediacom with new F conncectors, different modems, head shaking, incantations, and, I would bet, more than a little percussive maintenance, this man discovered a faulty linear amplifier serving the neighborhood.
Bless all the competent men and women everywhere.
EDIT: This post is withdrawn as of three days after being written.
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